Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your trusted partner for comprehensive disaster restoration and recovery services right here in Indian Trail. We understand that disaster situations can be incredibly stressful and disruptive to your life or business. Our team at Kustom Disaster Restoration is dedicated to providing prompt, professional, and effective restoration services to help you recover and restore your property to its pre-loss condition.
Whether you're dealing with the aftermath of a fire, the sudden intrusion of water from a burst pipe or overflowing basement, the damaging effects of mold and mildew, or the destruction caused by severe weather events like storms or wind damage, our specialized team is equipped with the expertise, advanced equipment, and proven techniques necessary to handle the job efficiently and effectively.
At our Indian Trail location, we prioritize your safety and well-being above all else. Our comprehensive approach covers every step of the restoration process, from emergency response and water extraction to drying, mold remediation, fire cleanup, debris removal, and final reconstruction. We work meticulously to not only restore your property but also to ensure it is made safe and sound for you to return to.
Our commitment is to provide transparent communication, fair pricing, and exceptional service throughout the entire recovery process. We understand that dealing with a disaster is difficult, and we are here to guide you through each step, providing support and professionalism you can rely on. Trust Kustom Disaster Restoration at 1023 Van Buren Ave, Indian Trail, NC 28079 to handle your restoration needs with the utmost care and expertise.
For more information about our services or to request an estimate, please visit our website at https://kustom.us/location/charlotte-nc/ or call us directly at (704) 727-4740.
Frequently Asked Questions (FAQs)
Q1: What types of disasters do you handle at your Indian Trail location?
A1: Kustom Disaster Restoration at our Indian Trail, NC 28079 location specializes in a wide range of disaster scenarios. This includes fire damage restoration (including smoke and soot cleanup), water damage repair (from burst pipes, leaking roofs, flooding, etc.), mold remediation and prevention, sewage cleanup, storm damage repair (wind, hail, etc.), and general property cleanup following various incidents.
Q2: How quickly can you respond to a disaster in Indian Trail?
A2: Response time is critical in disaster situations. Kustom Disaster Restoration understands this and has a rapid response protocol in place. We aim to send our team to your property at 1023 Van Buren Ave, Indian Trail, NC 28079 within hours of receiving your emergency call, often starting the process before your insurance adjuster arrives, depending on the nature of the disaster.
Q3: Do you work directly with insurance companies?
A3: Yes, we work directly with insurance companies. We understand the complexities of insurance claims and can assist you in coordinating with your provider. Our goal is to streamline the claims process, ensuring you receive the necessary support and that the restoration work aligns with your policy terms. We handle the documentation and communication with your insurance company from our Indian Trail location.
Q4: What is typically involved in your water damage restoration process?
A4: Our water damage process begins with a rapid water extraction to prevent further damage and mold growth. We then use specialized industrial-grade drying equipment (including dehumidifiers and air movers) to thoroughly dry the affected areas and materials. This involves moisture mapping and monitoring to ensure complete dryness. Finally, we restore any damaged drywall, flooring, cabinetry, and personal belongings, returning your space to its original state.
Q5: How do you handle mold issues in homes and businesses in Indian Trail?
A5: We follow strict industry protocols for mold remediation. This starts with identifying and containing the affected area to prevent the spread of mold spores. We then employ specialized techniques and equipment for safe and effective mold removal. Following remediation, we take measures to address the underlying cause of moisture and prevent future mold growth. Our focus is on health and safety during the entire process at our Indian Trail, NC 28079 facility.